• Virtual Assistance
  • In-Person Service Hub

Virtual Assistance Options

Have a question?
Ask the Knowledge Base online!

Post-Secondary Contact Centre

Information Specialists are available to help you:


Oakville area: 905.845.9430, Option #4
Brampton area: 905.459.7533, Option #4

Hours of Operation:

Monday - Thursday
8:30am - 5:00pm

8:30am - 4:30pm



Live Chat | ChatBot

sheridancollege.ca/admissions → Look for the icon at the right-hand bottom corner of the page to chat.

Records & Course Registration

Inquire with our Post Secondary Contact Centre using the contact information above. If necessary, a virtual appointment with a Records Associate will be arranged to discuss course selection, schedules, grades, graduation, credit transfers, re-admission or academic standing.

The Records & Course Registration virtual appointments are available Monday – Friday, 9:00am – 4:00pm.

Financial Aid and Awards

Speak with a Financial Aid and Awards representative for inquiries regarding OSAP, out-of-province loan applications, scholarships, awards and bursaries.

Click here to enter the Financial Aid & Awards virtual queue

The Financial Aid and Awards virtual queue is available Monday – Friday, 8:30am – 4:00pm.

Reminder: Students are strongly encouraged to check their OSAP application status online at ontario.ca/osap or check out the OSAP FAQ help sheet online.

What is a virtual queue at Sheridan?

Virtual queues replace physical line-ups with virtual ones, providing you with SMS alerts on your phone as your turn approaches.

Sheridan uses the QLess platform to virtually queue students for their virtual and in-person appointments.

Access QLess using the URL provided or the QR codes posted at the Service HUBs on campus.

Service is available both virtually and in-person at each campus.

When contacting us, please have your Sheridan Student ID number available to allow us to serve you better.

During the start of term, our teams experience large volumes of inquiries – the queues will close if the volume of students gets too high. Please try again at another time. Thank you for your patience.

Sheridan's In-Person Service Hub

If you’ve got questions, we’ve got answers! Each campus has experienced staff to help you at the Service Hub! Let us help you with your schedule and course registration, admissions, finances, academic requirements, graduation, and more!

Find your Campus Service Hub location:




(Near Tim Hortons)

B-Wing, Main Entrance area
(In front of the Centre for Student Success, Rm. B230)

A-Wing, Main Entrance area
(In front of Rm. A147)

Hours of Operation:

Monday - Friday
8:30am - 4:30pm

Here are the Steps to Connect with the Service Hub:

  1. Once you arrive at the Service HUB, scan the QR code posted at your Service Hub location and follow the link.
  2. Complete the digital form on your device to be placed in a virtual queue.
  3. Once it is your turn to meet with a staff member, you will receive a text message to the mobile number you provided, requesting that you proceed to the Service HUB for your appointment.
  4. Please be prepared to present your Sheridan oneCard or government-issued photo ID for service.