Term / Program Withdrawal & Refund Information

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by May 19, 2023, you will be required to pay the full tuition and fees for the term. Your fee deposit is non-refundable.

If you are a new domestic student who would like to request a deferral on your offer of admission to a subsequent term, please email admissions@sheridancollege.ca. If you are requesting a deferral to a subsequent academic year your request will be reviewed by the Deputy Registrar, New Student Enrolment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

1. Log in to myStudent Centre
2. Under the "Academics" section click the "Withdraw from term" link
3. Complete the form and click "Submit"

All withdrawal requests for the Spring / Summer 2023 semester must be submitted by completing the International New Student Deferral/Refund Form by May 19, 2023 for a refund or deferral.

• Withdrawal deadline dates can be found on the Academic Calendar.
• If a student withdraws after May 19, 2023, no refund or deferral will be processed, and all outstanding fees must be paid.

Refunds

All fees are subject to a non-refundable registration charge. This charge varies by program in the range of CAD $1038-$3800.

International students who are refused their study permit or who do not meet the conditions of their offer will receive a full refund of fees paid minus a $200 administrative fee. For refused study permits students must provide a proof of the refusal (copy of Immigration document) for the Summer 2023 semester before May 19, 2023 by completing the International New Student Deferral/Refund Form. Proofs of the refusal for previous semesters are not accepted. The Health Insurance fee is non-refundable after the first day of class. All other refundable fees will be refunded.

International students who pay for two terms in advance will receive a full refund of second semester fees providing the withdrawal is received prior to the fee payment deadline date of the subsequent term.

Deferrals

All deferral requests must be submitted by completing the International New Student Deferral/Refund Form prior to May 19, 2023. Deferrals are subject to approval and cannot always be accommodated.

• Deferrals that can be accommodated will be processed with no deduction in fees.
• Deferral requests that cannot be accommodated will be processed as refunds, with fee deduction as per the refund policy.

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by May 19, 2023, you will be required to pay the full tuition and fees for the term. Your fee deposit is non-refundable.

• Please note: Before you decide to withdraw from a course or semester, we recommend speaking with one of the International Student Advisors (ISAs), to discuss the potential impacts of withdrawing on study permits and/or immigration status in Canada. To speak with an ISA, please book an appointment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

1. Log in to myStudent Centre
2. Under the "Academics" section click the "Withdraw from term" link
3. Complete the form and click "Submit".
4. To confirm the status of your withdrawal, please email records@sheridancollege.ca

• Note that if you are an Ontario Student Assistance Program (OSAP) recipient, some amounts may be refunded back to the National Student Loans Service Centre per the direction of the Ministry of Colleges and Universities (MCU).
• Your charges and payments will be reviewed to determine the amount of your refund. If you are eligible to receive the amount, a cheque will be mailed out to the current address on file.
• Ensure that you have updated your mailing address to your current Canadian mailing address. You can update your mailing address in myStudent Centre.
• Please allow 6-8 weeks to receive your cheque from the time your withdrawal is processed. If you have not received your refund cheque in the mail, inquire at studentrefunds@sheridancollege.ca.
• Your account summary will be updated once your refund has been processed.

• Your charges and payments will be reviewed to determine the amount of your refund. If you are eligible to receive the amount, your account summary will be updated once your refund has been processed.

If your payment was made using the CIBC International Student Pay (ISP) portal:

• Your refund will be sent to the account that the payment was originally made from.

If your payment was made using a Canadian bank account:

• You will receive your refund by cheque to the Canadian (mailing) address you have on file with Sheridan College. Ensure that your mailing address is up to date. You can update your mailing address in myStudent Centre
• If you are unable to receive your refund by cheque in Canada, your refund will be issued by bank wire to your international account. To receive your refund via bank wire, you must complete the Bank Details Form for Wire Transfer. When completing the last row of the form, please indicate the currency accepted by your bank – no amount is necessary. Your refund will be issued by Sheridan in Canadian dollars and may be converted to the currency accepted by your bank if Canadian dollars are not accepted.
• Note: A $50 bank wire transaction fee will be deducted from your refund.

If your payment was made by direct bank wire transfer:

• Your refund will be issued by wire transfer. You must complete the Bank Details Form for Wire Transfer. When completing the last row of the form, please indicate the currency accepted by your bank – no amount is necessary. Your refund will be issued by Sheridan in Canadian dollars and may be converted to the currency accepted by your bank if Canadian dollars are not accepted.
• Note: A $50 bank wire transaction fee will be deducted from your refund.

If you would like to authorize your refund to be paid back to the payer:

• If you would like to authorize your refund to be paid back to whomever paid your fees, you must complete the Student Refund Request Form: Third Party Authorization. Complete this form only if you are authorizing your refund to the Payer of your fees.

International Students Refund Request Forms:

• Bank details form for wire transfer
• Student Refund Request Form: Third-party Release Authorization

Send your completed forms as attachments from your Sheridan email account to studentrefunds@sheridancollege.ca. Remember to include your 9-digit Sheridan Student ID # in your request.

• Please allow 6-8 weeks to receive your refund from the time your withdrawal is processed.
• Your account summary will be updated once your refund has been processed.

Review whether you meet the criteria for extenuating circumstances and can provide required supporting documentation:

Reason	Documentation Required
HEALTH Student is experiencing unforeseen, serious, documented medical event(s). (E.g. Unanticipated onset of health-related illness condition, crisis or surgery).	Student Health Certificate that has been authorized by a Certified Health Professional. *Note: Students are not required to submit separate documentation that discloses the nature of their illness (recommended). If a Student Health Certificate cannot be obtained, a note from the student's healthcare provider will be accepted provided it indicates that studies were/are impacted.
PERSONAL Student’s ability to attend has been affected by an accident, critical illness or death of an immediate family member, or an unexpected life changing event that is at no fault of the student.	Supporting documentation from a 3rd party that substantiates the claims made in the appeal. Examples can include: Death Certificate or an obituary where the student is named as a dependent of the deceased. Other supporting documentation, if possible.
PROCEDURAL (Eg. Administrative error by a Sheridan staff member or department.)	Student must provide a written explanation which clearly outlines the error made by Sheridan, including all important details such as names, dates, etc. Police reports, lease termination notice(s), eviction notice(s).
STUDY PERMIT REFUSAL	Study Permit Refusal issued by the Government of Canada. Appeal must be received before the last day of the referenced term.

Review the Fee Refund / Reversal of Charges Policy and Procedure.

Complete the Refund / Reversal of Charges Appeal Form and submit supporting documentation. If you can't access this form, please contact your Record Specialist.

An emailed response to your Sheridan email address will be sent in 2-4 weeks.

If a refund is granted, your account will be credited. If the appeal results in a credit balance, a refund will be provided by cheque in 4-6 weeks.

Please note: OSAP recipients will be assessed for refunds with the National Student Loans Service Centre.