• Winter 2024
  • Fall 2023

If you decide to withdraw

If you decide not to attend Sheridan after paying your fee deposit or declaring your intent to register, you will need to formally withdraw by 11:59PM on Friday, January 19th, 2024 (Eastern Daylight Time). If you do not formally withdraw by the deadline, you will be required to pay the full tuition and fees for the term.

Withdrawal deadlines

  • You must withdraw by January 19, 2024 for a partial refund.
  • If you withdraw after January 19, 2024, you will be required to pay the full tuition and fees for the term.
  • For more dates and deadlines, see Sheridan's 2023-2024 academic calendar.

Other reminders

  • Please review your Account Summary in myStudent Centre after your withdrawal has been processed. A positive balance is an amount owing to Sheridan which needs to be paid to the school. Refund requests will be automatically initiated once students have completed the withdrawal process.
  • If you are a continuing student (full and part-time), you should note that if you have two or more consecutive terms where your studies were interrupted (that is, you were not enrolled or you withdrew from school), the credits you earned in previous semesters will be re-assessed by the Academic Faculty against the current version of the program of study at the time of re-starting the program as per the Graduation Policy and Procedure. The Office of the Registrar should be informed of the outcome of this assessment in order to register you in the correct admit term of the program. The time to complete for interrupted students will be re-aligned to begin at the point at which credits were most recently assessed against the current version of the program. The Dean of the Faculty or designated Associate Dean reserves the right to waive this requirement.

How to withdraw

I am a Domestic Student

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by January 19, 2024, you will be required to pay the full tuition and fees for the term. Your tuition fee deposit is non-refundable.

If you are a new domestic student who would like to request a deferral on your offer of admission to a subsequent term, please email admissions@sheridancollege.ca. If you are requesting a deferral to a subsequent academic year your request will be reviewed by the Deputy Registrar, New Student Enrolment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

  1. Log in to myStudent Centre
  2. Under the "Academics" section click the "Withdraw from term" link
  3. Complete the form and click "Submit"

Video clip of Withdrawal Form


I am an International Student starting my first semester in a new program in Winter 2024

All withdrawal requests for the Winter 2024 semester must be submitted by completing the International New Student Deferral/Refund Form by January 19, 2024 for a refund or deferral.

  • Withdrawal deadline dates can be found on the Academic Calendar.
  • If a student withdraws after January 19, 2024, no refund or deferral will be processed, and all outstanding fees must be paid.

Refunds

All fees are subject to a non-refundable registration charge which varies by program (CAD $1038-$3800). The Health Insurance fee is non-refundable after the first day of class.

International students who are refused their study permit or who do not meet the conditions of their offer will receive a full refund of fees paid minus a $200 administrative fee. For refused study permits students must provide proof of the refusal (copy of Immigration document) for the Winter 2024 semester before January 19, 2024 by completing the International New Student Deferral/Refund Form. Proofs of the refusal for previous semesters are not accepted. All other refundable fees will be refunded.

International students who pay for two terms in advance will receive a full refund of second semester fees if the withdrawal is received prior to the fee payment deadline of the subsequent term.

If my study permit is refused after I begin studying remotely, am I entitled to a refund?

You may apply for an exception to obtain a partial refund if you receive a study permit refusal after the official withdrawal deadline, which is January 19, 2024 for the Winter term.

You are required to:

  1. Complete this Refund / Reversal of Charges Appeal Form to upload a copy of your study permit refusal letter. At the end of the form, select “Refund”.
  2. Complete the online withdrawal form available in myStudent Centre.

The Fee Refund Appeal Committee will then consider your request for a refund of fees minus any non-refundable fees as per Paragraph 4.3.5 of the related Procedure (e.g. administrative fee, health insurance fee, program kit fees).

You will not receive academic credit for the term in which you receive a refund. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the end of the term in order to be considered for a refund. The last day of the Winter term is April 19, 2024.

If you do not submit the Refund / Reversal of Charges Appeal Form by the end of the term, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the term, you will not be eligible to receive a refund for that term.

Deferrals

All deferral requests must be submitted by completing the International New Student Deferral/Refund Form prior to January 19, 2024. Deferrals are subject to approval and cannot always be accommodated.

  • Deferrals that can be accommodated will be processed with no deduction in fees.
  • Deferral requests that cannot be accommodated will be processed as refunds, with fee deduction as per the refund policy.
If my study permit is refused after I begin studying remotely, can I defer my program and get a new offer letter to reapply for the study permit?

You may apply for an exception to defer partial fees to a future semester if you receive a study permit refusal after the official withdrawal deadline, which is January 19, 2024 for the Winter term.

You are required to:

  1. Complete this Refund / Reversal of Charges Appeal Form to upload a copy of your study permit refusal letter. At the end of the form, select “Hold the fees on account for a future intake”.
  2. Complete the online withdrawal available in myStudent Centre.
  3. Apply for a new term through your application portal. Application is subject to program availability. Admissions team will assess your application for a new offer.

The Fee Refund Appeal Committee will then consider your request for a reversal of fees minus any non-refundable fees as per Paragraph 4.3.5 of the related Procedure (e.g. administrative fee, health insurance fee, program kit fees).

You will not receive academic credit for the term in which you receive a fee reversal. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the end of the term in order to be considered for a fee reversal. The last day of the Winter term is April 19, 2024.

If you do not submit the Refund / Reversal of Charges Appeal Form by the end of the term, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the term, you will not be eligible to receive a fee reversal for that term.

Additional Notes:

  1. Once the new offer is issued, you will be considered a candidate for the new semester – all rules and regulations for the new semester will apply.
  2. The refund policy of the new semester will take precedence. You will not be able to use the current semester's study permit refusal letter to claim a refund for the new semester.

I am a returning International Student

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by January 19, 2024, you will be required to pay the full tuition and fees for the term. Your tuition fee deposit is non-refundable.

  • Please note: Before you decide to withdraw from a course or semester, we recommend speaking with one of the International Student Advisors (ISAs), to discuss the potential impacts of withdrawing on study permits and/or immigration status in Canada. To speak with an ISA, please book an appointment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

  1. Log in to myStudent Centre
  2. Under the "Academics" section click the "Withdraw from term" link
  3. Complete the form and click "Submit".
  4. To confirm the status of your withdrawal, please email records@sheridancollege.ca

Video clip of Withdrawal Form

Refunds

Applicable refunds for students who withdraw are automatically initiated for students.

If your payment was made from a Canadian bank account

Your refund will be sent as an Interac e-transfer to your Sheridan student email address. To learn more about Interac e-Transfers, visit the FAQ page.

If your payment was made through CIBC’s Student Pay portal

Your refund will be sent to the account that the payment was made from. For more information, visit our FAQ page.

OSAP recipients

  • If you are an Ontario Student Assistance Program (OSAP) recipient, some amounts may be refunded back to the National Student Loans Service Centre per the direction of the Ministry of Colleges and Universities (MCU).
  • Your charges and payments will be reviewed to determine the amount of your refund. If you are eligible to receive a refund, your account summary will be updated once your refund has been processed.
  • Your refund will be sent as an Interac e-transfer to your Sheridan student email address. To learn more about Interac e-Transfers, visit the FAQ page.

Fee Refund / Reversal of Charges Appeal

Applicable refunds for students who withdraw are automatically initiated.

Students who have documented extenuating circumstances and wish to appeal for a refund of tuition and or fees may be considered for an appeal.

Step 1

Review whether you meet the criteria for extenuating circumstances and can provide required supporting documentation:

Reason Documentation Required
HEALTH

Student is experiencing unforeseen, serious or, documented medical event(s), such as unanticipated onset of health-related illness condition, crisis and surgery.
  • Student Health Certificate that has been authorized by a Certified Health Professional. Note: Students are not required to submit separate documentation that discloses the nature of their illness (recommended).
  • If a Student Health Certificate cannot be obtained, a note from the student's healthcare provider will be accepted if it indicates that studies were/are impacted.
PERSONAL

Student’s ability to attend has been affected by an accident, critical illness or death of an immediate family member, or an unexpected life changing event that is at no fault of the student.		 Supporting documentation from a 3rd party that substantiates the claims made in the appeal. Examples can include:
  • Death Certificate or an obituary where the student is named as a dependent of the deceased.
  • Other supporting documentation, if possible.
PROCEDURAL

An administrative error by a Sheridan staff member or department.
  • Student must provide a written explanation which clearly outlines the error made by Sheridan, including all important details such as names, and dates.
STUDY PERMIT REFUSAL
  • Study Permit Refusal issued by the Government of Canada.
  • Appeal must be received before the last day of the referenced term.

Step 2

Review the Fee Refund / Reversal of Charges Policy and Procedure.

Step 3

Complete the Refund / Reversal of Charges Appeal Form and submit supporting documentation. If you are unable to log in, please contact IT Support Services for login assistance.

Step 4

A response will be sent to your Sheridan email address in 2–4 weeks.

Step 5

If a refund is granted, your account will be credited. If the appeal results in a credit balance, a refund will be provided based on the method of payment you used when paying your tuition and fees. See the Refunds section above for information about how you will receive your payment.

Please note: OSAP recipients will be assessed for refunds with the National Student Loans Service Centre.

If you decide to withdraw

If you decide not to attend Sheridan after paying your fee deposit or declaring your intent to register, you will need to formally withdraw by 11:59PM on Monday, September 18th, 2023 (Eastern Daylight Time). If you do not formally withdraw by the deadline, you will be required to pay the full tuition and fees for the term.

Withdrawal deadlines

  • You must withdraw by September 18, 2023 for a partial refund.
  • If you withdraw after September 18, 2023, you will be required to pay the full tuition and fees for the term.
  • For more dates and deadlines, see Sheridan's 2023-2024 academic calendar.

Other reminders

  • Please review your Account Summary in myStudent Centre after your withdrawal has been processed. A positive balance is an amount owing to Sheridan which needs to be paid to the school. Refund requests will be automatically initiated once students have completed the withdrawal process.
  • If you are a continuing student (full and part-time), you should note that if you have two or more consecutive terms where your studies were interrupted (that is, you were not enrolled or you withdrew from school), the credits you earned in previous semesters will be re-assessed by the Academic Faculty against the current version of the program of study at the time of re-starting the program as per the Graduation Policy and Procedure. The Office of the Registrar should be informed of the outcome of this assessment in order to register you in the correct admit term of the program. The time to complete for interrupted students will be re-aligned to begin at the point at which credits were most recently assessed against the current version of the program. The Dean of the Faculty or designated Associate Dean reserves the right to waive this requirement.

How to withdraw

I am a Domestic Student

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by September 18, 2023, you will be required to pay the full tuition and fees for the term. Your tuition fee deposit is non-refundable.

If you are a new domestic student who would like to request a deferral on your offer of admission to a subsequent term, please email admissions@sheridancollege.ca. If you are requesting a deferral to a subsequent academic year your request will be reviewed by the Deputy Registrar, New Student Enrolment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

  1. Log in to myStudent Centre
  2. Under the "Academics" section click the "Withdraw from term" link
  3. Complete the form and click "Submit"

Video clip of Withdrawal Form


I am an International Student starting my first semester in a new program in Fall 2023

All withdrawal requests for the Fall 2023 semester must be submitted by completing the International New Student Deferral/Refund Form by September 18, 2023 for a refund or deferral.

  • Withdrawal deadline dates can be found on the Academic Calendar.
  • If a student withdraws after September 18, 2023, no refund or deferral will be processed, and all outstanding fees must be paid.

Refunds

All fees are subject to a non-refundable registration charge. This charge varies by program in the range of CAD $1038-$3800.

International students who are refused their study permit or who do not meet the conditions of their offer will receive a full refund of fees paid minus a $200 administrative fee. For refused study permits students must provide a proof of the refusal (copy of Immigration document) for the Fall 2023 semester before September 18, 2023 by completing the International New Student Deferral/Refund Form. Proofs of the refusal for previous semesters are not accepted. The Health Insurance fee is non-refundable after the first day of class. All other refundable fees will be refunded.

International students who pay for two terms in advance will receive a full refund of second semester fees providing the withdrawal is received prior to the fee payment deadline date of the subsequent term.

If my visa is refused after I begin studying remotely, am I entitled to a refund?

You may apply for an exception to obtain a partial refund if you receive a visa refusal after the official withdrawal deadline, which is September 18, 2023 for the Fall term.

You are required to:

  1. Complete this Refund / Reversal of Charges Appeal Form to upload a copy of your visa refusal letter. At the end of the form, select “Refund”.
  2. Complete the online withdrawal available in myStudent Centre.

The Fee Refund Appeal Committee will then consider your request for a refund of fees minus any non-refundable fees as per Paragraph 4.3.5 of the related Procedure (E.g. Administrative fee of $200, health insurance fees, program kit fees).

You will not receive academic credit for the term in which you receive a refund. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the end of the term in order to be considered for a refund. The last day of the Fall term is December 15, 2023.

If you do not submit the Refund / Reversal of Charges Appeal Form by the end of the term, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the term, you will not be eligible to receive a refund for that term.

Deferrals

All deferral requests must be submitted by completing the International New Student Deferral/Refund Form prior to September 18, 2023. Deferrals are subject to approval and cannot always be accommodated.

  • Deferrals that can be accommodated will be processed with no deduction in fees.
  • Deferral requests that cannot be accommodated will be processed as refunds, with fee deduction as per the refund policy.
If my visa is refused after I begin studying remotely, can I defer my program and get a new offer letter to reapply for the visa?

You may apply for an exception to defer partial fees to a future semester if you receive a visa refusal after the official withdrawal deadline, which is September 18, 2023 for the Fall term.

You are required to:

  1. Complete this Refund / Reversal of Charges Appeal Form to upload a copy of your visa refusal letter. At the end of the form, select “Hold the fees on account for a future intake”.
  2. Complete the online withdrawal available in myStudent Centre.
  3. Apply for a new term through your application portal. Application is subject to program availability. Admissions team will assess your application for a new offer.

The Fee Refund Appeal Committee will then consider your request for a reversal of fees minus any non-refundable fees as per Paragraph 4.3.5 of the related Procedure (E.g. Administrative fee of $200, health insurance fees, program kit fees).

You will not receive academic credit for the term in which you receive a fee reversal. Entrance scholarship, if awarded, will be reversed.

The Refund / Reversal of Charges Appeal Form must be received by Sheridan by the end of the term in order to be considered for a fee reversal. The last day of the Fall term is December 15, 2023.

To be clear, if you do not submit the Refund / Reversal of Charges Appeal Form by the end of the term, or if you receive a refusal from Immigration, Refugees and Citizenship Canada (IRCC) after the end of the term, you will not be eligible to receive a fee reversal for that term.

Additional Notes:

  1. Once the new offer is issued, you'll be considered a candidate for the new semester, so all rules and regulations for the new semester will apply.
  2. The refund policy of the new semester will take precedence. You won't be able to use the current semester's visa refusal letter to claim a refund for the new semester.

I am a returning International Student

If you decide to withdraw from your program or term, you will need to complete the Withdrawal Form in myStudent Centre. If you do not formally withdraw by September 18, 2023, you will be required to pay the full tuition and fees for the term. Your tuition fee deposit is non-refundable.

  • Please note: Before you decide to withdraw from a course or semester, we recommend speaking with one of the International Student Advisors (ISAs), to discuss the potential impacts of withdrawing on study permits and/or immigration status in Canada. To speak with an ISA, please book an appointment.

Withdrawal form

The Withdrawal form is available in myStudent Centre. To access:

  1. Log in to myStudent Centre
  2. Under the "Academics" section click the "Withdraw from term" link
  3. Complete the form and click "Submit".
  4. To confirm the status of your withdrawal, please email records@sheridancollege.ca

Video clip of Withdrawal Form

Refunds

Applicable refunds for students who withdraw will be automatically initiated for students.

If your payment was made from a Canadian bank account

Your refund will be sent as an Interac e-transfer to your Sheridan student email address. To learn more about Interac e-Transfers, visit the FAQ page.

If your payment was made through CIBC’s Student Pay portal

Your refund will be sent to the account that the payment was made from. For more information, visit our FAQ page.

OSAP recipients

  • If you are an Ontario Student Assistance Program (OSAP) recipient, some amounts may be refunded back to the National Student Loans Service Centre per the direction of the Ministry of Colleges and Universities (MCU).
  • Your charges and payments will be reviewed to determine the amount of your refund. If you are eligible to receive a refund, your account summary will be updated once your refund has been processed.
  • Your refund will be sent as an Interac e-transfer to your Sheridan student email address. To learn more about Interac e-Transfers, visit the FAQ page.

Fee Refund / Reversal of Charges Appeal

Applicable refunds for students who withdraw are automatically initiated.

Students who have documented extenuating circumstances and wish to appeal for a refund of tuition and or administrative fees may be considered for an appeal.

Step 1

Review whether you meet the criteria for extenuating circumstances and can provide required supporting documentation:

Reason Documentation Required
HEALTH

Student is experiencing unforeseen, serious, documented medical event(s). (E.g. Unanticipated onset of health-related illness condition, crisis or surgery).
  • Student Health Certificate that has been authorized by a Certified Health Professional. *Note: Students are not required to submit separate documentation that discloses the nature of their illness (recommended).
  • If a Student Health Certificate cannot be obtained, a note from the student's healthcare provider will be accepted provided it indicates that studies were/are impacted.
PERSONAL

Student’s ability to attend has been affected by an accident, critical illness or death of an immediate family member, or an unexpected life changing event that is at no fault of the student.		 Supporting documentation from a 3rd party that substantiates the claims made in the appeal. Examples can include:
  • Death Certificate or an obituary where the student is named as a dependent of the deceased.
  • Other supporting documentation, if possible.
PROCEDURAL

(Eg. Administrative error by a Sheridan staff member or department.)
  • Student must provide a written explanation which clearly outlines the error made by Sheridan, including all important details such as names, dates, etc.
  • Police reports, lease termination notice(s), eviction notice(s).
STUDY PERMIT REFUSAL
  • Study Permit Refusal issued by the Government of Canada.
  • Appeal must be received before the last day of the referenced term.

Step 2

Review the Fee Refund / Reversal of Charges Policy and Procedure.

Step 3

Complete the Refund / Reversal of Charges Appeal Form and submit supporting documentation. If you can't access this form, please contact your Record Specialist.

Step 4

An emailed response to your Sheridan email address will be sent in 2-4 weeks.

Step 5

If a refund is granted, your account will be credited. If the appeal results in a credit balance, a refund will be provided based on the method of payment you used when paying your tuition and fees. See the Refunds section above for information about how you will receive your payment.

Please note: OSAP recipients will be assessed for refunds with the National Student Loans Service Centre.